FAQ: The Nitty Gritty

 

Do you have pictures of you large specialty items?
Yes, you can view them on our Goods page, here.

Do you pictures of your tabletop accessories?
Yes, you can view many of our styled tables with our tabletop accessories in our Facebook Photo Albums. We also offer styling services where we will listen to your vision and design a tablescape just for you.  

Do you require a damage deposit?
We reserve the right to charge additional damage fees to your credit card on file in the event that repair or replacement is required on return of our rental items. All items should be secured and protected from weather since our rentals may not get wet.

May I make changes to my order after I’ve paid the deposit?
Yes, you can make select changes to your order up to the time your final payment is due. Just talk to us, we want to work with you.

Can I add to my Rental List prior to my event date?
Yes, of course. Just let us know what you would like to add and we will check our inventory. We will do whatever we can to help meet your needs.

Can I pick up and return my own rental items?
Many of our rentals pieces are available for porch pick up. A credit card is required for all porch pick-up orders.

Do you charge a delivery fee?
We charge a full-service delivery fee which includes delivery, set up of our tables and seating according to your layout and then pick up of our rentals as we set them up. We recognize your event is a busy time and our delivery, set up and pick up will relieve some stress for you.

How far will you deliver?
Tell us where your event is and we will let you know! We don’t limit ourselves to a specific delivery radius. We add a mileage charge on deliveries outside a 20 mile radius from our location.

How long is the rental period?
Our rates are typically for a 24-hour period. However, we know each event is unique and we are committed to working within your schedule. When you contact us, let us know your ideal delivery and pick up schedule and we will do what we can do.

Where do I find your prices?
Each event is one-of-a-kind and we prefer to quote you pricing based on your special celebration. However, we know this is an important question in planning so we do want to provide you with our price list. View it here > or email us for a quote.


Please contact us for your quote, as we offer packaged pricing based on rental requests, dates and quantities.